-- End user supporting - Cooperating with software vendor - Preparation and implementation for new stores opening (Roll Out) - Documentation for gaps between ERP system and organization operation requirements, to customize in next phase development - Checking stores backup and main database backup and schedulers -To assess and analyze the problem/issue, to study its impact and to advise on the proper supportive functions that are necessary. -To recognize the problem areas, to gather the relevant information, and to conduct a thorough research to diagnose the source or the root cause of the issue. -To keep a track record of all the relevant documentation and to make sure effective contribution is made to improvise the operational procedures. -To recommend adjustments to meet the end users' requirements and assist in determining, maintaining, analyzing, identifying and monitoring the issues related to problem management. - Answer, evaluate, and prioritize incoming telephone, e-mail, and in person requests for assistance from users experiencing technical problems. - Record and log frequent users and applications issues to improve users training -Respond to technical issues as they arise. -Provide system support and training users
-Associate Degree in related discipline and 2 yrs experience is required - Working knowledge of office automation products, databases and remote control, and a good understanding of computer systems, mobile devices and other tech products. -Working knowledge of WAN and LAN to address network connectivity issues - Problem solving, Planning, Communication, and great team work - Flexibility/ adaptability/ multi-tasking - Ability to interact at all levels -Working Hours : 9:00 AM to 6:00 PM -Off Day :Saturday (Alternative), Sunday and Public Holiday -Ferry provided nearest pick-up point
- Age Between - 25 to 35
-Must have Knowledge of ERP systems -Any Graduate, B.C.Sc or B Tech (IT) are preferable.
Thaketa (သာကေတ) - Yangon (ရန်ကုန်တိုင်း)
Available on 05 Oct 2024
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